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Contact Us

 

By Email:

support@vitalnutrients.net

By Phone:

Phone: 860.638.3675
Toll Free: 888.328.9992
Fax: 860.638.3651
Toll Free Fax: 888.328.9993

Address:

Vital Nutrients
45 Kenneth Dooley Drive
Middletown, CT 06457

Hours:

Monday – Friday 8am-5pm (EST)

2017 Holiday Schedule:

January 2 - Closed
April 14 - Closed
July 3- 4 - Closed
September 4 - Closed
November 23 - Closed
November 24 - Closed
December 25 - Closed

Please note, orders placed in the days preceding holidays may face additional carrier delays.



Return Policy

All returns require a Return Authorization Number (RAN) and will only be considered for customers who purchased directly from Vital Nutrients. Please call Customer Care for a RAN at 1-888-328-9992 or email support@vitalnutrients.net.

Please note complaints of reactions are typically idiosyncratic and may be triggered by many different circumstances that we have no knowledge of, cannot control and are not typically considered quality related. In these circumstances, product credit will not be given.

Non-Quality Returns: Due to quality assurance reasons, this option is available for direct purchases from healthcare practitioners only. Returns for non-quality related reasons, must be unopened, returned within 30 days from purchase, and are subject to a 25% restocking fee.

Quality Related Returns: Vital Nutrients guarantees the quality of our products. Any requests for a quality-related issue needs to be evaluated prior to returning any product. Please contact Customer Care.

Damages: If you receive a package that has been damaged, please save the package and call Customer Care to report the damage.

International Orders

Orders shipped outside of the United States are charged exact shipping. We are not liable for delays, losses, return shipping, charges due to customs, import taxes, or adverse environmental conditions.

Thom Petrarca
CEO & President
Email: tjpetrarca@vitalnutrients.net