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Return Policy

All returns require a Return Authorization Number (RAN) and will only be considered for customers who purchased directly from Vital Nutrients. Please call Customer Care for a RAN at 1-888-328-9992 or email

Please note complaints of reactions are typically idiosyncratic and may be triggered by many different circumstances that we have no knowledge of, cannot control and are not typically considered quality related. In these circumstances, product credit will not be given.

Non Quality Returns: Due to quality assurance reasons, this option is available for direct purchases from healthcare practitioners only. Returns for non quality related reasons, must be unopened, returned within 30 days from purchase, and are subject to a 25% restocking fee.

Quality Related Returns: Vital Nutrients guarantees the quality of our products. Any requests for a quality-related issue needs to be evaluated prior to returning any product. Please contact Customer Care.

Damages: If you receive a package that has been damaged, please save the package and call Customer Care to report the damage.