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Return Policy

All returns require a Return Material Authorization (RMA) number and will only be considered for customers who purchased directly from Vital Nutrients. Please call Customer Care for a RMA number at 1-888-328-9992 or email support@vitalnutrients.net.

Please note complaints of reactions are typically idiosyncratic and may be triggered by many different circumstances that we have no knowledge of, cannot control and are usually not considered quality-related. In these circumstances, product credit will not be given.

Quality-Related Returns: Vital Nutrients guarantees the quality of our products. Any requests for a quality-related issue needs to be evaluated prior to returning any product. Please contact Customer Care.

Non-Quality Returns: Due to quality assurance reasons, this option is available for direct purchases from healthcare practitioners only. Returns for non-quality related reasons must be unopened, returned within 30 days from purchase, and are subject to a 25% restocking fee.

Damages: If you receive a package that has been damaged, please save the package and call Customer Care to report the damage.